However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Theirs are the best and they are great.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I highly recommend EZ Lite Cruiser to anyone in need of an electric wheelchair. The dread of my chair not working was completely eased by their friendly professionalism. Overall, Kyle and Mike were so helpful, informative and friendly I was very happy to have brought my chair in. They showed me each and every part and replaced pins and other worn parts and gave me detailed information on how to keep it like new. Also, they cleaned out the bearings and other parts that had fibers inside wrapping around them. They showed me what is was so if it happens again I could probably fix myself with just ordering the part. Since I am NOT mechanical I took the chair to them and they found and fixed the problem in minutes. I called them and they said it was most likely a problem within the motor in the wheel. My chair turned on but when I pressed the joy stick forward, nothing. Absolutely NO problems for all this time, until last week, Dec 2021. Firstly, the delivery and VERY easy set-up instructions made it a breeze to begin using. This is such a great help for me as I cannot walk very far at all due to severe arthritis in my knees. I purchased their electric wheelchair with detachable motor wheels July 2018.
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